Posted online store policies and or prices are subject to change at the company's discretion without notice. Shipping estimations may vary due to changes in transit time and product availability, changes may occur without notice. Typo price errors will not be honored. Sale prices and Specials promotion terms will only be honored during the advertised sale.
Our products are made to order and must be paid prior to the completion and shipping of your package.
All purchases are non refundable.
Checks:
We accept personal, business & certified checks. Certain checks may take up to 1 to 14 business days to clear. Please notify us of your check submission so we can begin working on your order immediately. If you require your order within 5 business days or less please contact us.
Online credit card use:
Our customers' privacy and security is our number one priority. We use SSL (Secure Socket Layer) Protection to insure the highest level of safety for all debit & credit card transactions. You can feel safe in using the convenience of ordering online, with the knowledge that your valuable credit information is protected.
Shipping:
Kreation Kids is not liable for any shipping fees. All shipping fees are non-refundable. Shipping and completion of items are based on quantities and fabric availability. Notices will be sent informing buyers of any back orders. Our general estimated ship time is 2 to 6 weeks.
Rush Orders:
Please contact us with all rush order requests. All rush orders are estimated to ship out within 1 day to 2 weeks. Email notifications will be sent out in the event of any shipping delays for rush orders. Rush order fees may apply. Exchanges:
We offer a 14-day exchange policy for unsatisfactory products. We are more than happy to exchange your returned product after we have received and inspected the unused returned item. We appreciate it if all items that are returned are in excellent, unused and undamaged condition. All items that have been returned for exchanges will undergo inspections and exchanges will be decided upon thereafter.
We will not exchange or return products that have been bleached, have holes punched into them, permanent marking, significant damages from overall abuse that does not result in intended uses.
All purchases are non refundable.
Please make all requests in writing via email to:
ReturnRequest@KreationKids.com
Authorized return exchange items should be mailed to:
Kreation Kids
P.O. Box 333
Washingtonville, NY 10992
Order cancellations:
To cancel an order simply email: ReturnRequest@KreationKids.com with the following in the subject area: (Order #) CANCELLATION REQUEST
All canceled orders are subject to a 20% cancellation fee in addition to any shipping and handling fees if the cancellation occurs before shipping and or if the package is in transit.
User Agreement:
You the customer hereby agree to the terms set forth within the store policy statements and authorize Kreation kids to process and complete your transaction upon receipt of your funds. You hereby agree to prepay and undertake all shipping fees related to your purchase. Be advised that it is automatically assumed that you have read our policies and agree to abide by them once you have made a purchase.